Support

How do I cancel my subscription?

Open the Settings app on your iPhone → Apple ID → Subscriptions → Brain Gear → Cancel Subscription. Cancellation takes effect at the end of the current billing period.

How do I delete my account and all my data?

Open the app → tap your profile icon (top right) → scroll down → Delete Account. This permanently deletes your account and all associated data. This action cannot be undone.

The lesson content seems inaccurate — what should I do?

Brain Gear uses AI to generate educational content. While we strive for accuracy, AI can occasionally make mistakes. Always verify important information from authoritative sources. You can report inaccurate content by contacting us at support@braingaingear.com.

I was charged but the app shows I'm still on the free plan.

Try restoring your purchases: open the app → Profile → Restore Purchases. If the issue persists, contact us with your Apple receipt and we'll help resolve it.

How do I request a refund?

Refunds for App Store purchases are handled exclusively by Apple. Visit reportaproblem.apple.com to submit a refund request.

Can I change the language of the app?

Yes. Open the app → Profile → Settings → Language. Brain Gear supports English, Hebrew, Spanish, German, French, and Portuguese.